AdDesk

Frequently Asked Questions

FAQ

Answers to Common Queries

Here, you’ll find answers to some of the most commonly asked questions about our services, products, and policies. If you can’t find the information you’re looking for, feel free to reach out to us directly, and we’ll be happy to assist you!
Category: Advertisers

We follow standard advertising guidelines and reserve the right to decline content that is inappropriate, misleading, or violates local regulations.

Category: Advertisers

Yes — you can target individual screens, groups of screens, or entire regions depending on your goals. You can also select the locations using our  AI-driven POI (Point of Interest) filters.

Category: Advertisers

Yes — you can run different creatives simultaneously or rotate seasonal and promotional content. You can also run ad content based on our AI-driven POI filters.

Category: Advertisers

Yes — we offer dayparting options so your ads can run during peak hours or times that match your audience’s behavior.

Category: Advertisers

Absolutely. You can update your content at any time, and we’ll push the new version to the screens quickly.

Category: Advertisers

Yes — we can design custom ads for you, whether you need a simple static graphic or a full animated spot.

Category: Advertisers

We offer reporting that includes impressions, playback frequency, and costs.

Categories: Advertisers Publishers

The screen comes in 32, 42, 50, 60, 75, or 85 inches. We also support large video walls.

Category: Advertisers

Contact us with your goals and preferred locations. We’ll walk you through pricing, creative options, and campaign setup.

Category: Advertisers

Digital signage is proven to increase brand visibility and influence purchasing decisions. We can help you choose placements that align with your audience.

Category: Advertisers

Standard ad durations range from 7 to 30 seconds, but custom lengths can be arranged, subject to availability and requirements.

Category: Advertisers

If your creative is ready, campaigns can typically go live within 24–48 hours. Custom design work may require additional time.

Category: Advertisers

Impressions vary by location and package, but all campaigns include repeated daily exposure. We can estimate impressions based on your selected screens.

Category: Advertisers

Frequency depends on your package and the number of advertisers on a given screen. We ensure consistent rotation throughout the day.

Category: Advertisers

We support static images, animated graphics, and full‑motion video. Standard formats include JPG, PNG, MP4, and MOV. Our preferred format is MP4

Category: Advertisers

No problem — our team guides you through the entire process, from choosing locations to designing effective content.

Category: Advertisers

The best location for the first screen is where it can attract the most attention, such as the checkout lane. Ideally, it should be mounted on the cash counter or attached to a pole near the counter. This placement ensures maximum visibility while maintaining the store’s original spacious look.

Category: Advertisers

We offer flexible options, including short‑term campaigns, monthly plans, and long‑term contracts.

Category: Advertisers

Any business aiming to reach local or regional audiences can benefit — from small shops and restaurants to corporate brands, events, and service providers.

Category: Advertisers

Our screens are placed in high‑traffic, high‑visibility environments such as retail stores, waiting rooms, gyms, offices, and community hubs to maximize exposure.

Category: Publishers

Absolutely!

Publishers can reserve a portion of screen time for their own promotions, announcements, or branding.

Category: Publishers

Yes — multi‑screen setups are encouraged, especially in larger venues or multi‑location businesses.

Category: Publishers

Yes, the store owner can bring in ads from brands and distributors. Any commission earned from these ads will be paid upfront to the store owner.

Category: Publishers

Yes — publishers typically earn a share of advertising revenue or receive other incentives depending on the partnership model.

Category: Publishers

No — our system updates automatically. You only need to notify us if you notice an issue.

Category: Publishers

The store only needs to cover the cost of electricity and Wi-Fi. The system consumes power equivalent to a 15W bulb. It connects to a Wi-Fi extender, resulting in minimal Wi-Fi usage.

Categories: Advertisers Publishers

The screen comes in 32, 42, 50, 60, 75, or 85 inches. We also support large video walls.

Category: Publishers

Contact us with your location details. We’ll evaluate your venue, discuss partnership options, and schedule installation.

Category: Publishers

Revenue is based on ad impressions, screen performance, and the number of active advertisers running on your display.

Category: Publishers

We offer flexible agreements, typically ranging from 12 to 36 months, depending on the partnership structure.

Category: Publishers

Most screens require minimal wall space. We’ll assess your location and recommend the best placement.

Category: Publishers

You can update your content anytime through our content management system or by sending it to our support team.

Category: Publishers

Most installations take less than 30 minutes once the location is approved.

Category: Publishers

No, most publishers join for free after we qualify you. We provide the hardware and software, and you provide the location.

Category: Publishers

Beyond monetary benefits, the store can easily upload its advertisements using a simple three-click process. It can upload up to 3 ads at a time, with the flexibility to delete and replace them at any time. The entire process takes just a few minutes. This allows the store to promote products with rebates or high margins, ultimately boosting sales and increasing profits by thousands.

Category: Publishers

You provide a suitable location, power access, and a stable internet connection. Our media owner network can also provide SIM-enabled media players if needed.

Category: Publishers

Publishers host our digital screens from our media owners in their venues and earn revenue or receive value‑added services in exchange for providing screen space and power.

A publisher typically:

  • Provides space, power, and internet
  • Gets a revenue share or free promotional screen time
  • Benefits from having engaging content in their venue
  • Has minimal technical responsibilities
  • Does not own the screen or hardware
  • Examples of publishers: Gyms, Salons, Restaurants, Medical offices, Retail stores, Community centers
Category: Publishers

We or our media owner network will supply the digital display, media player, mounting hardware, and access to the content management system.

Category: Publishers

A mix of local ads, national ads, community messages, and your own promotional content.

Category: Publishers

Any high‑traffic venue can participate — including retail stores, gyms, salons, medical offices, restaurants, coworking spaces, and community centers.

Category: Publishers

We manage the advertising content, while you control your own promotional content. All ads are reviewed for quality and appropriateness.

Category: Publishers

The screens are equipped with a Wi-Fi-enabled switch, allowing them to be managed remotely, including turning them on and off, without any assistance from the store.

Category: Publishers

Not at all. Our displays are designed to be visually appealing without being intrusive.

Category: Media Owners

Yes — As a media owner, you have complete control over your screens. You make requests to our SSP APIs when you want to display programmatic ads.

Category: Media Owners

In most cases, no. Our media player integrates with most modern displays. We’ll advise you if upgrades are needed.

Category: Media Owners

You earn a share of the advertising revenue for the ads displayed on your screens.  We generate revenue from ads bought by advertisers through our systems or the various DSPs from which we get programmatically sourced ads.

Category: Media Owners

Contact us with details about your screens and locations. We’ll evaluate your setup and guide you through onboarding.

Category: Media Owners

Your user dashboard provides real‑time reporting on ad playback, revenue, and other analytics.

Category: Media Owners

Revenue is based on impressions, screen performance, location quality, and advertiser demand.

Category: Media Owners

You control your own content, while we manage the advertising inventory. All ads purchased through AdDesk are reviewed for quality and compliance.

Category: Media Owners

Yes — agreements typically range from 12 to 36 months, depending on the partnership model.

Category: Media Owners

We supply a cloud‑based SSP and CMS solutions that handle scheduling, ad playback, reporting, and remote monitoring. If you have your own CMS, our APIs provide VAST responses.

Category: Media Owners

Most commercial‑grade displays, video walls, kiosks, and menu boards are compatible. We’ll assess your setup during onboarding.

Category: Media Owners

Payments are issued on a monthly basis under Net 90 terms, accompanied by a detailed report of your screen performance.

Category: Media Owners

Media owners are businesses or individuals who already own digital screens and want to monetize them by joining our advertising network.

A media owner typically:

  • Already has existing digital signage hardware and software
  • Controls the physical screens
  • Integrates with our SSP for programmatic ads and generate revenue
  • Earns a share of ad revenue from their own screens
  • May run their own content alongside ads
  • Has more technical responsibility than a publisher

Examples of media owners:

  • A company operating a signage network
  • A chain of stores with existing menu boards
  • A mall with digital kiosks
Turn Your Store into a Profit Center!

Earn Up to $100/Month
by Hosting Our Ad Screens

Store owners, partner with us to monetize your space! Host our digital screens or integrate yours with our platform and enjoy profit sharing of up to $100 based on ad revenue.

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